D-REVS Privacy Policy

Effective date: September 23, 2026
Last updated: September 23, 2026

Before publishing: replace every item in square brackets with verified business information.

D-REVS is a private property valuation and field-work application provided by [LEGAL COMPANY NAME] ("we," "us," or "our") for authorized personnel. This Privacy Policy explains how information is collected, used, stored, and shared when authorized users use the D-REVS mobile application and related services.

D-REVS does not offer public account registration. User accounts are created internally by us or by an authorized organization administrator. Only users who have been issued an account may sign in and use the application.

1. Information We Collect

Depending on how you use D-REVS, we may collect or process:

• Account and profile information: name, email address, phone number, role, organization, account identifiers, and authentication information supplied or managed internally by us or an authorized organization administrator.
• Property and valuation information: property addresses, coordinates, ownership or case details, valuation inputs, inspection notes, measurements, comparable-property information, reports, and other records entered or accessed through the app.
• Location information: precise or approximate device location when you use mapping, nearby-search, property-location, or field-inspection features and grant location permission.
• Photos, camera, and files: photos or documents that you choose to capture, select, edit, upload, attach to a case, or store for offline work.
• Device and technical information: device type, operating system, app version, network status, IP address, diagnostic information, and security or access logs needed to operate and protect the service.
• Offline and local data: authentication tokens, preferences, downloaded cases, cached map or property data, and pending uploads stored locally on your device so that supported features can work offline.

We do not use D-REVS to serve third-party advertising, and we do not sell personal information.

2. How We Use Information

• Authenticate internally provisioned users and manage authorized access.
• Provide property valuation, inspection, mapping, reporting, photo, and offline-sync features.
• Store, retrieve, synchronize, and generate valuation records and reports.
• Provide support, troubleshoot problems, and improve reliability.
• Maintain security, prevent misuse, and keep audit records.
• Comply with legal, regulatory, contractual, and professional obligations.

3. Device Permissions

• Location: to show the user's position, search nearby places, and record or verify property coordinates.
• Camera: to take property or inspection photos.
• Photos or media: to select and upload existing photos or files and to save supported output.

You can change permissions in your device settings. Some features may not work without the relevant permission.

4. How Information Is Shared

We may share information only as necessary with the organization that created or authorized your account and its authorized administrators or team members; providers that host, secure, maintain, or support D-REVS; mapping and location providers including Google Maps Platform; authorities when required by law or needed to protect rights and security; and a successor organization in connection with a lawful transfer of the service.

Service providers may process information only for the services they provide to us and under applicable contractual and legal safeguards.

5. Data Storage and Security

Information may be stored on your device and on systems used to provide D-REVS. We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no electronic transmission or storage method is completely secure.

Users are responsible for protecting their credentials, controlling access to their devices, and promptly reporting suspected unauthorized access.

6. Data Retention

We retain information for as long as needed to provide D-REVS, support authorized business and valuation records, meet legal or professional obligations, resolve disputes, and enforce agreements. Retention periods may depend on the organization responsible for the relevant valuation records.

Locally downloaded or cached data may remain on a device until it is cleared in the app, the user signs out where supported, or the app is removed. Server records may remain after local data is cleared.

7. Your Choices and Rights

Depending on applicable law and your relationship with the organization that issued your account, you may request access, correction, deletion, restriction, or a copy of your personal information. D-REVS does not provide public registration or in-app self-service account creation. Account access, suspension, and deletion are managed internally by us or by your authorized organization administrator. Some information may need to be retained for legal, security, audit, contractual, or professional-recordkeeping reasons.

To make a privacy request or request account deactivation or deletion, contact customercare@arc.com.kh or your organization's authorized administrator. We may need to verify your identity and authority before acting on a request.

For detailed instructions, see the D-REVS Account Deletion page.

8. Children's Privacy

D-REVS is intended only for internally authorized professional and business users. It is not directed to the general public or to children, and we do not knowingly create accounts for or collect personal information from children through the app.

9. International Data Processing

Information may be processed in countries where we or our service providers operate. Where required, we use appropriate safeguards for international transfers of personal information.

10. Third-Party Services

D-REVS may display maps, open links, or interact with third-party services. Their handling of information is governed by their own privacy policies. Google Maps Platform services are subject to Google's Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes to D-REVS, our practices, or legal requirements. We will update the date above and provide additional notice when required by law.

12. Contact Us

ARC
Email: customercare@arc.com.kh
Address: Borey The Premier Land Sen Sok, No.109&111, Street Avenue B, Phumi Bayab, Sangkat Phnom Penh Thmei, Khan Sen Sok, Phnom Penh.
Website: https://arc.com.kh/